Questions & Answers
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Frequently Asked Questions
What are your products?
Our company has a number of factories, mainly producing WPC grille molding board series, PS grille molding board series, home decoration wall panel series, background wall panel series, modeling line series, SPC modeling line series, PE outdoor WPC wall panel, WPC flooring series, etc.
Can I get a free sample?
Yes, we will send samples of products to customers for free, as long as you pay a small shipping fee.
How long does your delivery time take?
15 days after receiving the deposit, 20 days if you need special customization.
How do I place an order and what is the payment term?
After selecting the type, model and quantity of the products you need to order, communicate with customer service whether you need to customize, and then place an order. Our payment terms are 30% advance payment and the remaining 70% after packing.
How do you ensure the quality of your products?
After receiving the order, we strictly require every link in the production process to ensure the best quality. Before packing, we will have professional quality inspectors to do the final inspection to confirm.
When will I get the price?
We usually quote within 12 hours after receiving your inquiry. If you are very urgent to get a price, please call us or let us know in your email so that we can prioritize your inquiry.
Do you accept product color, logo, specification and inch customization?
Of course, our products cover all panel styles on the market, and new molds can also be made according to customers' requirements.
How many production lines do you have?
More than 80 production lines. 15 containers per day.
Are you a trading company or a factory?
Our company has a strong factory, and the production of each product has an independent production workshop, which can ensure the quality of the product and the lowest price to the greatest extent.
Whether your products are popular in the market？
Our products are new environmentally friendly materials, alternative materials for wood and wallpaper, with the advantages of low cost and very durable, can be applied to your various decoration styles, we have thousands of visual effects and patterns for you to choose from, to meet your different needs.
Get Answers To All Your Questions You Might Have.
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